History I People I Strategic Alliances I We Get Letters

We often receive letters of recommendation from clients.
The following letters reflect the level of satisfaction most often experienced by our customers.

“USERTECH/Canterbury's performance was outstanding on a project that contained several monumental obstacles. Your patience and dedication under pressure was admirable and greatly appreciated. The quality of every deliverable was spectacular! I would consider no other firm for training and documentation services for my other applications—I will just pick up the phone and call USERTECH/Canterbury again. Please convey my gratitude to all who worked with us on this project.”

Karen Cirillo, Sr. Manager, Sales Force Automation and Financial Systems

“The USERTECH/Canterbury team performed well in preparing all materials and in fact exceeded many of my expectations. Several changes were implemented after the effort by USERTECH/Canterbury was well underway. These changes resulted in much of the effort to date to be re-started, while keeping with the original schedule and budget. In the end the materials were completed on time, within budget, and were ready for the formal training classes as originally scheduled.”Tim Peterson, Purchasing/Systems Manager

“When our system went into production, there were almost no issues related to our users' ability to navigate, perform data entry, and complete business processes. This is clear and convincing evidence of USERTECH/Canterbury's proficiency at delivering end-user training.”Robert J. McBride, Associate Vice President for Enrollment Management

“We have been very impressed with the knowledge, expertise and professionalism shown by everyone on the team, i.e., Kim Gallagher, Betty Johnson, Mary Kay Meder, and John Espy. Their ability to come in and analyze our business, understand the travel agency market place, and make good recommendations has fulfilled the expectations and goals of our contract..”Debbie Wilcox, Director - Training